Pitstop help centre

One short article per question. Start with the one that looks like yours. If none fits, write to support and say what you were trying to do.

The Pitstop app is in French for now, so menu names and buttons are quoted as they appear on screen.

Articles

1. Sign in to Pitstop
   How to sign in to your Pitstop workspace with Google or Microsoft, or with a user name and password on the shared app.
2. Forgot your password
   Get a new Pitstop password by email. The link is valid for 30 minutes and works once.
3. Set or change your password
   Set a backup password or change your password from Mon compte in Pitstop.
4. Invite a colleague
   How an owner or administrator invites a colleague to a Pitstop workspace, and what still goes through support.
5. Review what an agent prepared
   How to approve, edit or refuse what an agent prepared in Pitstop, and what happens after your decision.
6. Email notifications
   Choose when Pitstop emails you about requests waiting for a decision.
7. Export your data
   What you can export yourself from Pitstop, and what AI Jungle exports or deletes for you.
8. Billing and plans
   What you can do yourself about your Pitstop plan, and what goes through support: invoices, card, cancellation.
9. Contact support
   How to reach Pitstop support by email, and what to put in your message so we can answer in one go.
10. Service status
    Check whether Pitstop and its client workspaces are up, on the public status page.

Quick answers

Contact support Service status