PITSTOP · HELP
Billing and plans
Plans are per firm, never per seat. You can see your plan yourself. Most changes go through support for now.
What you do yourself
- See your plan, what it includes and its storage, in "Validations", then "Plan".
- If you are the owner of a workspace on a paid plan and the screen shows "Payer sur Stripe", you can pay for a plan or change it there. You return to Pitstop after payment.
- Compare plans and prices on the pricing page. The free plugin covers one person.
What goes through support
There is no self-service billing portal yet. For these, write to support.
- An invoice or a receipt.
- A change of card or of payment method, including bank transfer for yearly plans.
- A cancellation, or a switch between monthly and yearly.
- A plan problem after a payment. If you paid from the website, we contact you within 2 business days to set up your workspace.
- Anything about a dedicated workspace or an agency contract. Its terms are the ones agreed with AI Jungle.
Related
Still stuck? Write to support@ai-agents-pitstop.com and say what you were trying to do. Contact support lists what to include.